Facility-related issue? Contact the operations center by phone June 30—July 5

A person holds a phone receiver. (Berkeley Communications on Unsplash)

After noon on Friday, June 30, and through the morning of Wednesday, July 5, call the Operations Control Center at 303-492-5522 to report any facility-related issue. You won’t have the ability to submit a service request online.

Facilities Management is launching its new AssetWorks integrated work management system (IWMS). This new system will replace the current work management system (FAMIS), which has been serving the campus since 2003.

The new system has three complementary components, AiM (which is the back end management system), ReADY Request (which is the customer-facing self service portal) and Go Mobile (which is the mobile platform that technicians can use from anywhere).

This change may impact building proctors, managers and campus customers who interact with Facilities Management and submit work, key and project requests.